Brand Advocate Position in Louisville, Kentucky

Retail/Sales role based in Louisville, Kentucky. Reports to the Store Manager.

About the Role

Perform customer conversion sales at the Cellairis walk-by entry doors. You will entice each walk-by customer with free products to encourage them to visit our store and commit to a purchase. Using AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products. Customers must come to the Cellairis counter and agree to participation terms to receive their free goods or services.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always maintains a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Shows genuine concern for customers and knows the Customer Service Guide thoroughly.

Ideal Candidate

Cellairis is looking for self-motivated individuals for a highly visible, fast-paced, and competitive retail role. The ideal candidate can turn failures into positive actions and great successes into examples for the future. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

Responsibilities

• Engage walk-by customers using scripts based on the AIDA model (attention, interest, desire, action).
• Entice customers with free products to visit the Cellairis store and commit to a purchase.
• Persuade customers to show their broken phone, receive a repair quote, or join the mailing list.
• Drive customers to the Cellairis counter to agree to participation terms for free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required.
• 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Schedule

Multiple shifts available.

Additional Information

• Candidates must have their own (not public) means of transportation and a manageable commute. Cellairis reserves the right to determine acceptable commute distance.
• All candidates are subject to reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.
• Cellairis is a smoke-free work environment, striving to employ non-smokers.