Brand Advocate Position in St. Louis, Missouri

About the role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the walk-by entry doors of our retail locations. In this highly visible, fast-paced, and competitive role, you will entice walk-by customers with free products to encourage them to visit our store and commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phones, receive a repair quote, or join our mailing list. Your goal is to drive customers to the Cellairis counter by making them aware of special offers and enticing them to participate.

Responsibilities

• Engage walk-by customers using scripts to attract their attention and interest.
• Encourage customers to visit the Cellairis store by offering free products or services.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Drive customers to the Cellairis counter to commit to a purchase or agree to participation terms.
• Turn objections into leads and capitalize on sales opportunities.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Candidates must have their own (not public) means of transportation and a manageable commute.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable with a persuasive personality.
• Proven sales skills and self-motivation.
• Results-oriented and persistent in nature.
• Ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and knowledge of the Customer Service Guide.

Schedule

Multiple shifts available.

Additional Information

All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.