Brand Advocate Position in Ozark, Missouri

Location: Ozark, Missouri

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Your role is to entice walk-by customers with free products to encourage them to visit our store and commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to drive customers to the Cellairis counter, persuade them to show their broken phone, receive a repair quote, or join our mailing list.

Responsibilities

• Perform customer conversion sales at the Cellairis walk-by entry doors.
• Entice walk-by customers with free products to encourage store visits and purchases.
• Use AIDA model-based scripts to attract customer attention, interest, desire, and action.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Drive customers to the Cellairis counter to redeem free goods or services by agreeing to participation terms.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern for customers and knows the Customer Service Guide front to back.

Requirements

• Excellent communication skills, highly energetic, and approachable
• Genuine customer service skills and ability to develop relationships with clients
• Ability to stand for long periods of time
• Ability to lift 25 lbs
• Own reliable transportation and valid Driver’s License
• Professional appearance
• Cognizant of spending time with the right prospective customers

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment
• Proven ability to meet and exceed sales goals
• Sampling selling experience is a plus

Physical Skill Requirements

• Stand for long periods of time
• Lift 25 lbs

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance. All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.