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Jobs · Legal · Missouri

Brand Advocate Position in Joplin, Missouri

Cellairis · Joplin, MO · 2 mo ago
LegalFull-time

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the store entry doors. Your role will involve enticing walk-by customers with free products to encourage them to visit our store and commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phones, receive a repair quote, or join our mailing list. The goal is to drive customers to the Cellairis counter by making them aware of special offers.

Core Competencies

  • Outgoing and approachable
  • Persuasive personality
  • Proven sales skills
  • Determined and self-motivated
  • Results-oriented
  • Persistent in nature
  • Ability to turn objections into leads

Required Attitude/Personality

  • Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
  • Attitude: Always has a positive and open attitude, positively affecting team members around them. Always open to coaching and new techniques. Never appears discouraged and is always moving forward.
  • Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Responsibilities

  • Perform customer conversion sales at the Cellairis walk-by entry doors.
  • Entice walk-by customers with free products to encourage store visits and purchases.
  • Use AIDA model-based scripts to drive customers to the Cellairis counter.
  • Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
  • Ensure customers are aware of special offers and participation terms.

Requirements

  • Excellent communication skills, highly energetic, and approachable.
  • Genuine customer service skills and ability to develop relationships with clients.
  • Ability to stand for long periods of time.
  • Ability to lift 25 lbs.
  • Own reliable transportation and a valid driver’s license.
  • Professional appearance.

Qualifications

  • Retail experience recommended but not required: 1-3 years in a retail sales environment.
  • Proven ability to meet and exceed sales goals.
  • Sampling selling experience is a plus.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine acceptable and non-acceptable commute distances. This job description is not an exhaustive list of all requirements or working conditions. The company reserves the right to revise the job or require different tasks as circumstances warrant.

All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.

We are a smoke-free work environment and strive to employ non-smokers. All employees share the responsibility for enforcing this policy.

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