Brand Advocate Position in Kennesaw, Georgia

Kennesaw, Georgia

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. We want someone who can turn a failure into a positive action and great successes into examples for the future. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice each walk-by customer with free products so they will be inclined to come to our store and ultimately commit to a purchase. You will use the AIDA model (attention, interest, desire, action) based scripts to get the walk-by customer to the Cellairis counter. You will persuade and encourage the customer to show us their broken phone, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Entice walk-by customers with free products to drive them into the store.
• Use AIDA model scripts to convert customer interest into action.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Ensure customers agree to participation terms to receive free goods or services.

Core Competencies

• Outgoing and approachable
• Persuasive personality
• Proven sales skills
• Determined and self-motivated
• Results-oriented
• Persistent in nature
• Ability to turn objections into leads

Required Attitude & Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude, positively affecting team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern for customers and knows the Customer Service Guide front to back.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Ability to develop genuine customer service skills and relationships with clients.
• Physical ability to stand for long periods and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Disclosure

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable commute distance. This job description is not an exhaustive list of all requirements or working conditions. The company reserves the right to revise the job or require different tasks based on circumstances.

All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.