Brand Advocate Position in Atlanta, Georgia

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the store entry doors. In this highly visible, fast-paced, and competitive retail role, you will entice walk-by customers with free products to drive them into the store and commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phone, receive a repair quote, or join our mailing list. Your goal is to make customers aware of special offers and drive them to the Cellairis counter.

Responsibilities

• Engage walk-by customers using scripts to generate interest and desire for Cellairis products/services.
• Entice customers to visit the store by offering free products or services.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Convert customer interactions into sales opportunities using the AIDA model.
• Stand for long periods and maintain high energy levels throughout the shift.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills with the ability to develop client relationships.
• Ability to stand for long periods and lift up to 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance).

Qualifications

• 1-3 years in a retail sales environment (recommended but not required).
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.
• Retail experience is beneficial.

Core Competencies

• Outgoing and approachable personality.
• Persuasive and results-oriented with a determined, self-motivated nature.
• Ability to turn objections into leads and failures into positive actions.
• High energy and initiative to drive customers to the store and generate sales.
• Positive attitude, open to coaching, and able to motivate team members.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift up to 25 lbs.

Schedule

Multiple shifts available.

Disclosure

All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. Cellairis is a smoke-free work environment, and all employees are expected to enforce this policy.