Brand Advocate Position in Suwanee, Georgia

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the store entry doors. Your role is to entice walk-by customers with free products, encouraging them to visit the store and commit to a purchase. Using the AIDA model (attention, interest, desire, action), you will persuade customers to show their broken phones, receive a repair quote, or join our mailing list. The goal is to drive customers to the Cellairis counter by making them aware of special offers and enticing them to participate.

Responsibilities

• Engage walk-by customers using scripts based on the AIDA model to drive them into the store.
• Offer free products to entice customers to visit the Cellairis counter and commit to a purchase.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Turn objections into sales opportunities and capitalize on high-percentage sales leads.
• Memorize and deliver scripts naturally and with high energy.
• Maintain a positive, open attitude and contribute to a motivated team environment.
• Provide genuine customer service and build relationships with clients.

Requirements

• Excellent communication skills, highly energetic, and approachable demeanor.
• Ability to stand for long periods and lift up to 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance and adherence to the Cellairis Retail Dress Code.
• Manageable commute (Cellairis reserves the right to determine acceptable commute distance).

Qualifications

• 1-3 years of retail sales experience recommended but not required.
• Proven ability to meet and exceed sales goals.
• Sampling or selling experience is a plus.
• Retail experience is beneficial.

Skills

• Outgoing and persuasive personality with a results-oriented mindset.
• Self-motivated, determined, and persistent in turning objections into leads.
• High energy and ability to work in a fast-paced, competitive retail environment.
• Genuine customer service skills and ability to develop client relationships.
• Ability to memorize scripts and deliver them naturally.

Core Competencies

• Drive and urgency to generate sales and capitalize on opportunities.
• Positive attitude and openness to coaching and new techniques.
• Ability to maintain high energy and motivation in a visible, fast-paced role.
• Physical stamina suitable for athletic, highly energetic work.

Schedule

Multiple shifts available.

Disclosure

Candidates must have their own (non-public) means of transportation. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.