Brand Advocate Position in Lithonia, Georgia

Lithonia, Georgia

About the Role

Cellairis is looking for self-motivated people who want to be in a highly visible, fast-paced, and competitive retail role. We want someone who can turn a failure into a positive action and great successes into examples for the future. This role is perfect for someone who is athletic, highly energetic, and in excellent physical condition.

As a Brand Advocate, you will perform customer conversion sales at the Cellairis walk-by entry doors. Similar to a product sampling program, you will entice each walk-by customer with free products to encourage them to visit our store and ultimately commit to a purchase. You will use AIDA model (attention, interest, desire, action) based scripts to guide customers to the Cellairis counter. Your goal is to persuade and encourage customers to show their broken phone, receive a repair quote, or join our mailing list by offering free products.

Responsibilities

• Engage walk-by customers using scripts to attract their attention and interest.
• Entice customers to visit the Cellairis store by offering free products or services.
• Persuade customers to show their broken phones, receive repair quotes, or join the mailing list.
• Drive customers to the store counter to agree to participation terms for receiving free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid driver's license.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Can recognize and capitalize on an extremely high percentage of sales opportunities.
• Attitude: Always has a positive and open attitude that positively affects team members. Open to coaching and new techniques. Never appears discouraged and is always moving forward.
• Genuine Customer Service: Has genuine concern about customers and knows the Customer Service Guide front to back.

Physical Skill Requirements

• Stand for long periods of time.
• Lift 25 lbs.

Schedule

Multiple shifts available.

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance.

All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing.