Brand Advocate Position in Edina, Minnesota

Edina, Minnesota

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the Cellairis walk-by entry doors. In this highly visible, fast-paced, and competitive retail role, you will entice walk-by customers with free products to encourage them to visit the store and commit to a purchase. Using AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phone, receive a repair quote, or join our mailing list. Your goal is to make customers aware of special offers and drive them to the Cellairis counter.

Responsibilities

• Engage walk-by customers using scripts to attract their attention and interest.
• Entice customers with free products to encourage store visits and potential purchases.
• Persuade customers to show broken phones, receive repair quotes, or join the mailing list.
• Drive customers to the Cellairis counter to take advantage of special offers.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid Driver’s License.
• Professional appearance.
• Cognizant of spending time with the right prospective customers.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.

Required Attitude/Personality

• Drive and Urgency: Has tremendous energy and initiative to drive customers to the store and generate sales. Able to memorize scripts and use them naturally and with high energy. Recognizes and capitalizes on a high percentage of sales opportunities.
• Attitude: Always maintains a positive and open attitude, positively affecting team members. Open to coaching and new techniques, never discouraged, and always moving forward.
• Genuine Customer Service: Shows genuine concern for customers and knows the Customer Service Guide front to back.

Physical Skill Requirements

• Ability to stand for long periods of time.
• Ability to lift 25 lbs.

Disclosure Statement

Candidates are required to have their own (not public) means of transportation and must have a manageable commute. Cellairis reserves the right to determine an acceptable and non-acceptable commute distance. All candidates are subject to a reference check, background check, credit check, drug screen, skills assessment, personality assessment, and language proficiency testing. We are a smoke-free work environment and strive to employ non-smokers.