Brand Advocate Position in East Cobb, Georgia

About the Role

Cellairis is looking for a Brand Advocate to perform customer conversion sales at the store entry doors. You will entice walk-by customers with free products to encourage them to visit the store and commit to a purchase. Using the AIDA model (attention, interest, desire, action) based scripts, you will persuade customers to show their broken phones, receive a repair quote, or join our mailing list. Your goal is to drive customers to the Cellairis counter by making them aware of special offers.

Responsibilities

• Engage walk-by customers with free products to drive them into the store.
• Use AIDA-based scripts to convert customer interest into store visits and potential purchases.
• Encourage customers to show broken phones, receive repair quotes, or join the mailing list.
• Persuade customers to agree to participation terms to receive free goods or services.

Requirements

• Excellent communication skills, highly energetic, and approachable.
• Genuine customer service skills and ability to develop relationships with clients.
• Ability to stand for long periods of time and lift 25 lbs.
• Own reliable transportation and a valid driver’s license.
• Professional appearance.

Qualifications

• Retail experience recommended but not required: 1-3 years in a retail sales environment.
• Proven ability to meet and exceed sales goals.
• Sampling selling experience is a plus.

Core Competencies

• Outgoing and approachable.
• Persuasive personality with proven sales skills.
• Determined, self-motivated, and results-oriented.
• Persistent in nature with the ability to turn objections into leads.
• Drive and urgency to generate sales and capitalize on opportunities.
• Positive and open attitude, always receptive to coaching.
• Genuine concern for customers and mastery of the Customer Service Guide.

Physical Requirements

• Stand for long periods of time.
• Lift up to 25 lbs.

Schedule

Multiple shifts available.

Additional Information

Candidates must have their own (not public) means of transportation and a manageable commute. All candidates are subject to reference checks, background checks, credit checks, drug screening, skills assessments, personality assessments, and language proficiency testing. This is a smoke-free work environment.