Branch Sales Rental Manager

About the role

The Branch Rental Manager will increase rental margin and revenue by maximizing vehicle utilization, controlling operational costs, and implementing an aggressive marketing strategy to meet future customer needs.

Responsibilities

• Outside Sales/Marketing: Set appointments with prospective customers, perform customer retention visits, and develop fleet planning information with recommendations for the Director of Rental.
• Rental Operations: Ensure rental contracts are completed, place customers in ready vehicles, manage cash and assets, analyze fleet management reports, and ensure vehicles meet company standards.
• Personnel Management: Recruit, select, train, supervise, and motivate employees. Conduct performance appraisals and develop employees' strengths and weaknesses.
• Customer Relations: Coordinate and maintain current accurate data within the company's marketing database, maintain relationships with existing customers, and maximize rate opportunities in the marketplace.
• Rental Counter Training: Provide training and supervision for the rental counter staff.
• Additional Responsibilities: Coordinate and maintain current accurate data within the company's marketing database, maintain relationships with existing customers, and maximize rate opportunities in the marketplace.

Qualifications

• Bachelor's degree in Business Administration or equivalent work experience in a similar or related industry.
• At least five (5) years of rental or sales experience, with at least three (3) years in the rental product line, including outside sales and rental counter supervision.
• At least two (2) years of experience managing others.
• Proficiency in Microsoft Office environment.
• Comprehensive understanding of marketplace conditions to maximize rental fleet utilization.
• Profound knowledge of rental operations and asset management.

Skills

• Builds and manages effective teams.
• Strong verbal and written communication skills.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Multi-tasking, highly organized, with excellent time management skills.
• Detail-oriented with excellent follow-up practices.
• Creates and maintains professional relationships within all levels of the organization.
• High energy and self-motivated with the ability to focus on multiple projects and activities simultaneously.
• Communicates effectively, listens, writes, and speaks effectively.
• Proactive approach to responsibilities, goal and detail-oriented, drive for results, assertive, deals well with ambiguity, and has strong follow-up practices.
• Works independently and as a member of a team.
• Proficient in Microsoft Office environment.
• Understands marketplace conditions to maximize utilization of the rental fleet.
• Knowledgeable about rental operations and asset management.

Benefits

• Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax-advantaged 401(k) retirement savings plan.