Branch Manager Unassigned

Responsibilities

• Exercises lending authority when reviewing and approving applications and uses product knowledge in offering loan solutions that meet customer need.
• Manages the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets/goals.
• Consistently and regularly coaches branch staff by providing actionable feedback in order to achieve branch goals, minimize turnover, and create a positive branch environment.
• Prepares and submits reports reflecting branch activity and growth as needed.
• Develops additional business by networking with local establishments, such as retail and automobile businesses, and building strong community relations.
• Implements internal branch auditing procedures, which properly control all negotiable items and company records held within the branch.
• Manages approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors.
• Uses problem-solving skills to resolve product, service, and policy-related obstacles for customers.
• Exercises authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
• Promptly investigates and thoroughly works to resolve customer and employee inquiries and complaints.
• Athtracts high-quality and diverse talent, coordinates and interviews prospective candidates, and makes recommendations to management for vacancies.
• Participates in company meetings and professional development activities to keep abreast of current trends and changing environment to enhance competency.
• May perform additional functions depending on market demand and branch staffing in order to provide consistent quality customer service.
• Other functions include but are not limited to: collecting payments, completing and processing loan applications, contacting customers for late payments, cashiering, answering phones, photocopying, filing, etc.

Qualifications

• Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry.
• Two (2) years of successful supervisory experience, or recent successful (within past three (3) years) completion of a lending training program (e.g., Mariner’s BMT program) or other closely aligned course of study.
• Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank (e.g., E-4, W1, or O1 and above).
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Highly proficient in Microsoft Office or similar programs with knowledge of and the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products that are offered to customers by the branch.

Benefits

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/

Pay

USD $23.19 - USD $30.15 /Hr.

Schedule

Monday, Wednesday, Thursday: 9:00AM-5:00PM
Tuesday: 9:00AM-7:00PM
Friday: 9:00AM-5:30PM
Saturday hours required seasonally and as business needs require.

Physical Demands

• Frequently sits for extended periods.
• Reaches with hands and arms.
• Operates computer and phone systems.
• Talks or hears.
• Occasionally moves about.
• Lifts and/or moves up to twenty (20) pounds.

Additional Information

While performing the duties of this job, the employee is frequently required to sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. The employee is occasionally required to move about. The employee is required to be physically present in the office. The employee must occasionally lift and/or move up to twenty (20) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Employee must be able to perform the essential duties/functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential duties/functions of their job, absent undue hardship.