Branch Manager

Duties & Responsibilities

• Maintain superior client relationships by customer visits and excellent customer service
• Oversee the entire vending branch operation and team members
• Recruit, hire, train and mentor the branch team members in order to serve our customers effectively and efficiently
• Act as a liaison among AVI’s Headquarters Service Center, the branch location and customers
• Create financial projections and plans
• Work closely with sales and dining teams to develop and retain new and existing accounts
• Support company programs and branch goals
• Address customer inquiries/complaints within 24 hours
• Review reports from supervisors and managers regarding profitability at accounts
• Conduct monthly team member training and weekly team meetings
• Participate in community and trade events to enhance business associations
• Develop, in conjunction with the Regional Director, in-house promotional activities
• Develop succession plans

Requirements

• At least 3-5 years experience in a management role
• Previous experience in vending/foodservice is preferred
• Exceptional communication skills, both verbal and written
• Outgoing personality and ability to communicate with all levels within AVI, as well as external entities
• High level of service orientation
• Ability to thrive in a fast-paced, ever-changing environment
• Willingness to work with a “hands-on” style when needed
• Good driving record
• Professional presence

Benefits

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Incredible training and growth opportunities