Branch Manager
PetSafe Brands · Greater Indianapolis · 2 wk ago
Business DevelopmentFull-time
Responsibilities
- Create and lead a team to: Develop and execute Strategic plans. Increase top line revenue and margin contribution. Build Invisible Fence® Brand value in the market. Work effectively with department team members. Deploy a strong sense of continuous improvement for our processes.
- Recruit and develop a team to accomplish all objectives and goals. Typically leads 7-20 direct reports.
- Facilitate annual and mid-year performance reviews to develop and coach staff. With Assistant OM and other Leads, plan a ride along for each teammate quarterly to review performance. Hold teammates accountable for performance and metrics. Facilitate recurring training for teammates. Lead team meetings each week.
- Full P&L responsibility including meeting contribution, margin, and revenue goals for the company owned dealerships (CODs).
- Monitor Inventory and quarterly scans with Assistant OM.
- Lead dedicated technicians and trainers to grow the market while maintaining high levels of profitability.
- Collaborate with the leadership team to formalize national training materials for each employee function and facilitate training programs in your markets.
- Collaborate with the Area Manager and Regional Director to identify and execute projects and programs that ensure long-term mutual growth and benefit.
- Collaborate with the Manager of Local Outreach & Market Engagement with local marketing events.
- Understand customer base, competition, and market dynamics.
- Exceed standard customer satisfaction levels.
- Be an Ambassador of Invisible Fence® Brand.
- Manage the vehicle fleet and field equipment to maintain maintenance schedules and equipment.
Qualifications
- Bachelor’s degree is preferred.
- 5-8 years of experience in leading teams.
- Strong leadership and financial planning skills.
- Solid strategic thinker who can motivate a team to execute a plan.
- Results oriented with a strong sense of ownership.