Branch Manager - Commerce City, CO

About the Role

Master Halco - The Deck Superstore is a one-stop shop with everything in stock for deck projects, including decking, railing, framing, foundation, hardware, lights, and architectural lumber. We are seeking a Branch Manager for our Commerce City, CO location. This role is ideal for candidates with a proven track record in managing sales and operations teams in a showroom and production environment, particularly with experience in decking, railing, outdoor structures, and building materials such as metals, woods, plastics, and hardware.

Our branch leaders are results-oriented problem solvers who handle multiple tasks and motivate teams to perform at their peak. The Branch Manager will implement a business strategy focused on profitability through sales growth, effective cost control, and operational excellence, with full Profit & Loss responsibility and accountability.

This is an exciting time to join our company as we introduce new products, make technological investments, and implement innovative marketing strategies.

Responsibilities

• Prepare and manage departmental budgets.
• Supervise workers engaged in receiving, storing, testing, and shipping products or materials.
• Interview, select, and train warehouse and supervisory personnel.
• Plan, develop, or implement warehouse safety and security programs and activities.
• Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
• Issue shipping instructions and provide routing information to coordinate delivery times and locations.
• Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and issue work assignments.
• Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
• Respond to customers' or shippers' questions and complaints regarding storage and distribution services.
• Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
• Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design.
• Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
• Arrange for storage facilities when required.
• Develop or implement plans for storage and distribution activities.
• Assume full Profit & Loss responsibility, including planning, budgeting, forecasting, and expense control.
• Maximize sales and profit growth while properly managing company assets.
• Hire, teach, coach, and retain high-quality personnel.
• Support employees by providing good working conditions, equitable pay programs, and ongoing career development.
• Conduct annual performance appraisals.
• Effectively communicate company goals and objectives to Distribution Center staff.
• Work with Distribution Center staff to establish goals and objectives.
• Maintain a high level of quality control at all levels within the Distribution Center.
• Maintain positive customer and vendor relations.
• Recommend product selection and pricing levels for local markets.
• Keep the company informed of local market and competitive conditions.
• Develop effective inter-department communications and working relationships within the company.
• Review bills of lading for incoming merchandise and customer orders to plan work activities.
• Establish operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and warehouse inventory.
• Coordinate activities of the distribution warehouse with sales, record control, and purchasing departments to ensure merchandise availability.
• Direct reclamation of damaged merchandise.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Qualifications

• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information for product and service improvements; acts with customers in mind; establishes and maintains effective customer relationships.
• Action Oriented: Enjoys working hard; is action-oriented and energetic about challenging tasks; seizes opportunities with minimal planning.
• Ethics & Values: Adheres to an appropriate and effective set of core values and beliefs; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
• Integrity & Trust: Widely trusted; direct and truthful; presents unvarnished truth appropriately; keeps confidences; admits mistakes; does not misrepresent themselves for personal gain.
• Problem Solving: Uses rigorous logic to solve difficult problems; probes all fruitful sources for answers; identifies hidden problems; excels at honest analysis; looks beyond the obvious.
• Time Management: Uses time effectively and efficiently; values time; concentrates on important priorities; accomplishes more in less time; attends to a broad range of activities.

Skills & Abilities

• Education: Bachelor's Degree (four-year college or technical school) or equivalent work experience.
• Experience: 2+ years in a related field.
• Computer Skills: Knowledge of Internet software, inventory software, spreadsheet software, order processing systems, and word processing software.

Benefits

• Competitive pay range of $100,000 - $110,000.
• Culture that values opportunity for growth, development, and internal promotion.
• Comprehensive medical, dental, and vision benefits programs.
• 401K retirement savings program with company match.
• Tuition reimbursement of up to $10,000 per academic year.
• Generous paid time off and paid holidays.
• Donation match program.