Branch Manager - Colorado Springs, CO

Founded in Denver in 1987, QED provides high-quality electrical products and services to commercial and residential contractors, industrial facilities, and OEM businesses. With over 500 associates across 18 branches in Arizona and Colorado, we embrace diversity and empower our team to reach their full potential.

About the role

The Branch Manager drives counter sales growth, implements company initiatives, and ensures efficient inventory management and control. This role oversees daily operations, holds P&L responsibility, and maintains the highest standards of service and operational excellence.

Responsibilities

• Partner with Regional Branch Operations Managers to develop and execute sales strategies to meet or exceed targets.
• Review market analyses to determine customer needs, volume potential, price schedules, and discount rates.
• Prepare sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Implement and monitor company initiatives to enhance operational efficiency and customer satisfaction.
• Establish operational procedures for verification of incoming/outgoing shipments, material handling, and warehouse inventory management.
• Set goals and objectives for the assigned area to meet department goals; develop and revise methods/procedures to improve efficiency.
• Ensure proper training of employees on equipment and machinery usage, including safety protocols.
• Inspect the physical condition of the warehouse and equipment; prepare work orders for repairs and requisitions for replacements.
• Coordinate warehouse activities with production, sales, and procurement departments.
• Advise and instruct subordinates in all aspects of work; enforce adherence to company safety policies.
• Review and evaluate employee progress in accordance with company guidelines.
• Exercise authority for independent decision-making affecting warehouse operations.
• Communicate administrative information, policies, and procedures to subordinates.
• Analyze operational issues to determine the most effective use of resources.
• Plan and schedule tasks over short and long ranges to determine priorities and assign work.
• Compile and prepare reports for management regarding operations and financial matters.
• Control inventory levels and coordinate annual inventory counts.
• Resolve customer complaints, questions, and inventory problems presented by staff.
• Manage property control systems, including tagging and documentation of location, description, and other data.
• Maintain inventory levels; purchase equipment, materials, and supplies within budget.
• Determine disposition of used or damaged property.
• Perform other responsibilities as assigned.

Requirements

• In-depth knowledge of electrical products and their applications.
• Ability to read, analyze, and interpret financial reports.
• Experience with Eclipse or similar CRM systems.
• Exceptional customer service skills with a focus on building long-term relationships.
• Highly motivated with a proactive approach to problem-solving.
• Strong computer skills, including proficiency in inventory management software and Microsoft Office Suite.

Qualifications

• Strong leadership skills, including coaching, mentoring, and listening.
• Ability to present information effectively to top management and groups of customers, vendors, or employees.
• Excellent communication and interpersonal skills.
• Must be a team player and align with QED’s core values and beliefs.

Pay

$70,000+ based on experience, with an annual bonus opportunity.

Schedule

7:00 AM – 4:00 PM

Benefits

• Healthcare plans
• Dental & vision coverage
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)