Branch Leader - Reynolda Road

About the role

The branch leader manages all aspects of assigned branches, driving performance through leading, coaching, and managing; business development; and compliance with internal controls, operational procedures, and risk management policies.

Responsibilities

• Drive branch performance through leading, coaching, and managing
• Lead business development to deliver strong team and individual performance
• Manage human capital including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, and performance counseling including disciplinary actions
• Participate in community affairs to build the Truist brand and foster One Team culture
• Partner with IRM and Operations partners to ensure compliance and training completion
• Proactively collaborate with IRM and key line of business partners to lead and promote One Team culture
• Drive Small Business development and new client strategies
• Grow Small Business expertise through face-to-face appointments, outbound calling, and prospecting
• Grow Mass Affluent through face-to-face appointments and outbound calling

Requirements

Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
One year of previous branch leadership or management experience
Strong interpersonal, sales relationship, and prioritization skills
Bachelor’s degree or equivalent education and related training or experience
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check
Ability to inspire, lead, and coach others

Qualifications

• Bachelor’s degree or equivalent education and related training or experience
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance
• One year of previous branch leadership or management experience
• Strong interpersonal, sales relationship, and prioritization skills
• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking
• Graduate of Internal Leadership Development Programs

Skills

SAFE Mortgage Licensing Act compliance
Internal controls and risk management policies compliance
Branch management and coaching
Small Business and Mass Affluent expertise
Community engagement and partnerships

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.