Branch Leader - East DFW Area

About the Role

The branch leader is responsible for managing all aspects of the assigned branch, including driving performance, business development, and ensuring compliance with internal controls and risk management policies. Small business expertise and development are critical to Truist’s Purpose of inspiring and building better lives and communities.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive business development through personal productivity and strategies focused on Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Grow Small Business expertise through face-to-face appointments, outbound calling, and prospecting.
• Expand Mass Affluent client base through face-to-face appointments and outbound calling.
• Participate in community affairs and groups to develop new business and build the Truist Brand.
• Lead, coach, and motivate teammates to fulfill Truist’s Purpose, Mission, and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations teams to ensure compliance and promote a One Team culture.
• Manage human capital, including hiring, scheduling, performance reviews, and disciplinary actions.
• Ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics.
• May assist with teller transactions as needed.

Qualifications

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services experience with consumer/small business expertise or equivalent.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment, including NMLS registration and background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree in Business, Accounting, Finance, or Banking.
• Graduate of Internal Leadership Development Programs.

Benefits

Eligible employees receive benefits including medical, dental, vision, life insurance, disability, tax-preferred savings accounts, and a 401k plan. Teammates also receive a minimum of 10 days of vacation, 10 sick days, and paid holidays. Additional benefits may include a defined benefit pension plan, restricted stock units, and a deferred compensation plan, depending on the position and division.