Branch Leader - East Falls Church

About the role

The branch leader has responsibility for managing all aspects of an assigned branch, driving performance through leadership, coaching, management, and business development. Small business expertise and development are critical to Truist’s Purpose of inspiring and building better lives and communities. The role ensures compliance with internal controls, operational procedures, and risk management policies, and manages human capital including interviewing, selection, hiring, performance reviews, disciplinary actions, and workforce scheduling. The branch leader may be cross-trained to assist with teller transactions as needed.

Responsibilities

• Promote a positive public image in the community and instill the Purpose, Mission, and Values in the team in support of the Truist culture.
• Drive business development to deliver strong team and individual performance through productivity in areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
• Drive branch revenue through Small Business development and new client strategies.
• Grow Small Business expertise via face-to-face client appointments, outbound calling, and prospecting, and grow Mass Affluent through face-to-face appointments and outbound calling.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to prospect and develop new business and build the Truist brand.
• Execute branch engagement routines by leading, growing, coaching, and motivating teammates to fulfill the Purpose, Mission, and Values for clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management, and the Truist Code of Ethics, and ensure all required training is completed by the team.
• Collaborate with IRM and key line-of-business partners to lead and promote a One Team culture within the branch through One Team/Business Partnerships.
• Make human capital decisions including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, performance counseling, and disciplinary actions for all branch team members.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.

Preferred Qualifications

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of Internal Leadership Development Programs.

Pay

• Branch Leader I: $56,570–$90,500 annual base salary
• Branch Leader II: $70,040–$108,500 annual base salary
• Branch Leader III: $80,550–$118,000 annual base salary

Benefits

• Medical, dental, vision, and life insurance
• Disability and accidental death and dismemberment coverage
• Tax-preferred savings accounts and a 401(k) plan
• No less than 10 days of vacation (prorated based on date of hire and full-time/part-time status) in the first year
• 10 sick days (prorated)
• Paid holidays
• Potential eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division