Jobs · Business Development · Maryland

Area Branch Leader

Carlton Industrial Solutions · Baltimore, MD · Yesterday
Business DevelopmentFull-time

What You'll Do

  • Oversee the operational and financial performance of multiple Industrial Field Service branches throughout your territory.
  • Leading branch operations while ensuring outstanding customer service, safety, quality, and profitability.
  • Coaching, mentoring, and developing Field Service Supervisors to build strong, engaged teams.
  • Driving accountability through KPIs, productivity metrics, financial performance, and operational excellence.
  • Owning branch P&L performance, labor utilization, revenue growth, gross margin, and overall business results.
  • Partnering with Sales to strengthen customer relationships, identify growth opportunities, and support strategic initiatives.
  • Promoting a safety-first culture while ensuring compliance with company policies and regulatory standards.
  • Standardizing best practices and leading continuous improvement initiatives across all locations.
  • Supporting preventive maintenance, emergency service, inspections, installations, and project execution to deliver exceptional customer experiences.

Qualifications

  • Experience leading multiple operations, branches, or service locations.
  • Leadership experience within Industrial Field Service, manufacturing, automation, mechanical service, calibration, metrology, industrial weighing, or another technical service environment.
  • Proven success leading supervisors, managers, or frontline leaders.
  • Strong P&L management experience with demonstrated financial and operational business acumen.
  • Experience improving performance through KPIs, coaching, process improvement, and accountability.
  • Excellent communication, leadership, and customer relationship skills.
  • Ability to travel throughout the assigned territory.

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