Area Branch Leader
Carlton Industrial Solutions · Baltimore, MD · Yesterday
Business DevelopmentFull-time
What You'll Do
- Oversee the operational and financial performance of multiple Industrial Field Service branches throughout your territory.
- Leading branch operations while ensuring outstanding customer service, safety, quality, and profitability.
- Coaching, mentoring, and developing Field Service Supervisors to build strong, engaged teams.
- Driving accountability through KPIs, productivity metrics, financial performance, and operational excellence.
- Owning branch P&L performance, labor utilization, revenue growth, gross margin, and overall business results.
- Partnering with Sales to strengthen customer relationships, identify growth opportunities, and support strategic initiatives.
- Promoting a safety-first culture while ensuring compliance with company policies and regulatory standards.
- Standardizing best practices and leading continuous improvement initiatives across all locations.
- Supporting preventive maintenance, emergency service, inspections, installations, and project execution to deliver exceptional customer experiences.
Qualifications
- Experience leading multiple operations, branches, or service locations.
- Leadership experience within Industrial Field Service, manufacturing, automation, mechanical service, calibration, metrology, industrial weighing, or another technical service environment.
- Proven success leading supervisors, managers, or frontline leaders.
- Strong P&L management experience with demonstrated financial and operational business acumen.
- Experience improving performance through KPIs, coaching, process improvement, and accountability.
- Excellent communication, leadership, and customer relationship skills.
- Ability to travel throughout the assigned territory.