Area Leader

About the role

Supervise Operations. Drive Service Excellence. Grow Your Career. Valet Living is hiring a field-based Area Leader to help oversee our nightly waste, recycling, and compost collection services. In this role, you’ll manage a team of 15 to 40 part-time Service Valets across 20 to 40 multifamily communities—ensuring our service runs smoothly, safely, and on time. This is a great opportunity for someone with supervisory experience who enjoys solving problems, using data to drive decisions and keeping operations on track.

Responsibilities

• Lead Your Team: Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services; provide on-the-job coaching and support by conducting regular team meetings and safety checks to reinforce best practices and service standards; manage schedules, approve timecards, and ensure your team stays on track and within budget; foster a culture of accountability, open communication, and continuous improvement.
• Keep Operations Running Smoothly: Step in when needed to ensure uninterrupted service; visit properties to review service quality, complete audits, and resolve any issues; use technology tools like the iValet dashboard to track performance and ensure timely service completion; respond to resident or property concerns quickly and professionally; ensure Service Valets have the tools, equipment, and access needed to complete their routes.
• Support Daily And Administrative Tasks: Assist with hiring and training new Service Valets; pick up and distribute supplies, PPE, and containers as needed; work with your Operations Manager to monitor staffing levels and manage costs; help with special projects or service recovery efforts as assigned; oversee company vehicle maintenance and ensure fleet safety standards are met.

Requirements

• Supervisory Experience: At least one-year prior experience overseeing a team or crew in a hands‑on environment (preferred).
• Organized and Detail‑Oriented: Able to manage schedules, track service, and follow up on issues.
• Tech‑Savvy: Comfortable using Microsoft Office Suite and learning new platforms.
• Data‑Driven: Strong analytical skills with the ability to interpret reports and make decisions.
• Strong Communicator: Clear verbal and written communication skills.
• Problem Solver: Quick to adapt, address issues, and find solutions.
• Education: High school diploma or GED required.
• Valid Driver’s License: Required, with the ability to operate a company vehicle.
• Physical Requirements: Ability to lift and carry up to 50 lbs; comfortable walking long distances (including stairs) and working outdoors in varying weather conditions; tolerant of disagreeable odors.

Benefits

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts.