Area Leader

What You’ll Do

• Lead Your Team: Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services.
  • Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards.
  • Manage schedules, approve timecards, and ensure your team stays on track and within budget.
  • Foster a culture of accountability, open communication, and continuous improvement.
• Keep Operations Running Smoothly: Step in when needed to ensure uninterrupted service—service reliability starts with you.
  • Visit properties to review service quality, complete audits, and resolve any issues that come up.
  • Use technology tools like the iValet dashboard to track performance and ensure timely service completion.
  • Respond to resident or property concerns quickly and professionally.
  • Ensure Service Valets have the tools, equipment, and access needed to complete their routes.
• Support Daily And Administrative Tasks: Assist with hiring and training new Service Valets.
  • Pick up and distribute supplies, PPE, and containers as needed.
  • Work with your Operations Manager to monitor staffing levels and manage costs.
  • Help with special projects or service recovery efforts as assigned.
  • Oversee company vehicle maintenance and ensure fleet safety standards are met.

What We’re Looking For

• Supervisory Experience: At least one-year prior experience overseeing a team or crew in a hands-on environment, preferred.
• Organized and Detail-Oriented: Able to manage schedules, track service, and follow up on issues.
• Tech-Savvy: Comfortable using Microsoft Office Suite and learning new platforms.
• Data-Driven: Strong analytical skills with the ability to interpret reports and make decisions.
• Strong Communicator: Clear verbal and written communication skills.
• Problem Solver: Quick to adapt, address issues, and find solutions.
• Educational Background: High school diploma or GED required.

Physical Requirements

• Ability to lift and carry up to 50 lbs.
• Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions.
• Tolerant of disagreeable odors (it’s part of the job!).

Compensation & Work Environment Details

• Pay Range: $21.50 - $23 per hour.
• Company Vehicle: provided by the company.
• Work Schedule: Sunday – Thursday from 6:00 PM – 12:30 AM core hours, plus two flexible hours to complete your 8-hour shift. (Schedule may vary based on business needs.)
• Work Environment: 70% field-based / 30% remote administrative.

Benefits

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts.
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage.
• Paid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day.
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center.

Additional Perks

• Referral bonuses.
• Pet insurance.
• Associate assistance programs.
• Discount programs.
• Rewards, recognition, and free access to Torch Fitness virtual programs.