Branch Leader I/II/III - Harrisburg Area

About the role

The branch leader has responsibility for managing all aspects of the assigned branch, driving branch performance through leadership, coaching, and business development while ensuring compliance, managing human capital, and may be cross‑trained to assist with teller transactions as needed.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team and in support of the Truist culture.
• Drive the business development of the branch to deliver strong team and individual performance through personal productivity in Truist strategy areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnership.
• Drive branch revenue through Small Business development and new client strategies.
• Drive the growth of Small Business expertise through branch routines of face‑to‑face appointments, outbound calling, and prospecting; and grow Mass Affluent through face‑to‑face appointments and outbound calling.
• Participate in approved civic, government, professional, business, community affairs, associations, and groups to prospect and develop new business through community involvement and building the Truist Brand.
• Execute branch engagement routines by leading, growing, coaching, and motivating teammates to fulfill the Purpose, Mission, and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IR