Branch Leader I, II or III - Houston Area

About the role

Regular position requiring English fluency, 1st shift (United States). The branch leader manages all aspects of the assigned branch, driving performance through leadership, coaching, business development, and ensuring compliance.

Responsibilities

• Promote positive public image in the community and instill the Purpose, Mission and Values in the team.
• Drive business development of the branch to deliver strong team and individual performance through personal productivity in Truist strategy areas (Small Business, Mass Affluent, Community Heroes, Integrated Relationship Management partnership).
• Drive branch revenue through Small Business development and new client strategies.
• Grow Small Business expertise via face‑to‑face appointments, outbound calling, prospecting; grow Mass Affluent similarly.
• Participate in approved civic, government, professional, business, community affairs to prospect and develop new business and build the Truist Brand.
• Execute branch engagement routines by leading, growing, coaching and motivating teammates to fulfill Purpose, Mission and Values for client financial success and team empowerment.
• Partner with Integrated Relationship Management (IRM) and Operations partners; work with area operations officer to ensure compliance with bank procedures, internal controls, risk management, Truist Code of Ethics, and ensure required training completion.
• Proactively collaborate with IRM and key line‑of‑business partners to promote One Team culture.
• Make human capital decisions: interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews, ratings, performance counseling, disciplinary actions for all branch team members.
• May be cross‑trained to assist with teller transactions as needed.

Qualifications

Required Qualifications:

• Bachelor’s degree or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship and prioritization skills.
• Strong written and verbal skills.
• Must be SAFE Mortgage Licensing Act compliant within 30 days of employment (including new or transfer of registration and applicable NMLS background check).
• Ability to inspire, lead and coach others.

Preferred Qualifications:

• Bachelor’s degree with a concentration in Business, Accounting, Finance or Banking.
• Graduate of Internal Leadership Development Programs.

Benefits

All regular teammates working 20+ hours per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Teammates receive at least 10 days of vacation (prorated) and 10 sick days (prorated) during the first year, plus paid holidays. Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.