Branch Coordinator (Pulte Mortgage)

About the role

The Branch Coordinator at Pulte Mortgage supports the mortgage lending function for the branch and its subdivisions. They coordinate information flow, oversee loan-level activities, and manage administrative processes. The role involves liaising with builder partners and the Mortgage Operations team, managing loan backlogs, and supporting Branch Mortgage Financing Advisors.

Responsibilities

• Provides visibility into the loan backlog for builder partners and title operations.
• Communicates effectively with Operations partners to manage backlog for the branch within the Area, ensuring loans track along the homebuilding process appropriately.
• Manages and maintains data integrity for closing dates and closing methods.
• Completes all month-end reporting for branch and builder partners and completes any ad-hoc reports upon request.
• Supports Branch Mortgage Financing Advisors when needed with administrative tasks.
• Maintains all branch matrices and subdivision setups.
• Maintains all branch tools as needed.
• Manages Project Approval processes, as needed.
• Affords assistance with marketing efforts.
• Supports branch teams plan goals.

Requirements

Minimum High School Diploma or equivalent. Prior administrative experience a plus.

Qualifications

• Ability to build relationships with business partners quickly and leverage those relationships to achieve key performance objectives.
• Effective verbal and written skills to communicate actionable and valuable information to various dependent parties at different levels of the organization in a clear, effective, and professional manner.
• Ability to manage multiple competing priorities at the same time and make sound business judgments about shifting those priorities.
• Ability to be detail-oriented and have a passion for data accuracy and integrity.
• Ability to prioritize and follow up with internal stakeholders.
• Proficiency in Microsoft Office Suite required with intermediate proficiency in Excel.

Skills/Knowledge

• Ability to build relationships with business partners quickly and leverage those relationships to achieve key performance objectives.
• Effective verbal and written skills to communicate actionable and valuable information to various dependent parties at different levels of the organization in a clear, effective, and professional manner.
• Ability to manage multiple competing priorities at the same time and make sound business judgments about shifting those priorities.
• Ability to be detail-oriented and have a passion for data accuracy and integrity.
• Ability to prioritize and follow up with internal stakeholders.
• Proficiency in Microsoft Office Suite required with intermediate proficiency in Excel.

Benefits

• Up to 9 paid company holidays per year.
• Up to 8 days of sick pay.
• Up to 15 PTO days per year (and up to 20 PTO days per year upon 10 or more years of service).
• Eligible for the Company’s 401(k) Plan.
• Medical, dental, and vision insurance coverage.
• Disability, basic life insurance, and parental leave.
• Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity.
• Employee Assistance Program.
• Tuition reimbursement (as applicable).
• Paid family and medical leave insurance and/or paid sick time as applicable.

Pay

$27.00 to $34.00 hourly depending upon experience.

Schedule

Primarily office-based, requiring in-office attendance to foster team collaboration.