Mortgage Loan Coordinator

Responsibilities

• Call and email borrowers within SLA to confirm the scheduling information
• Review loans to ensure there is proper closing disclosure acknowledgment
• Send out initial closing disclosures as needed if not all required parties were disclosed to
• Provide excellent customer service to all borrowers
• Escalate loans to LO, closer or processor as needed if a borrower is not being responsive to scheduling request
• Enter scheduling information correctly into the system
• Send the scheduling email to the title company
• Review loans in the pre-balance pipeline to pre-balance loans for processing
• Update the title fees in the system per the fee sheet in the file
• Review the escrows to ensure set up correctly
• Review prepaids to ensure set up correctly
• Review the payoff in file to ensure not expired and loan is updated with the correct amount
• Monitor the ALTA recon pipeline to reconcile the final signed CD and the final ALTA from title

Qualifications

• Excellent written and verbal communication skills
• Ability to prioritize and meet deadlines
• Available to work varying hours and overtime if needed
• Must be detail oriented with a commitment to accuracy
• Prior mortgage industry experience is a plus