Branch Administrator

About the role

The Branch Administrator is responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information.

Responsibilities

• Manage all district staffing and recruiting activities
• Maintain office supplies and equipment. Coordinate and support general office tasks as needed
• Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually
• Human Resources related activities:
• Assist and collect all new and returning employee paperwork
• Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)
• Assist seasonal staff with electronic onboarding.
• Training, Safety, and Compliance:
• Engage with all safety, work rules, and regulations to maintain housekeeping standards
• Aid in training and tracking of safety rules and compliance for employees within the district
• Train and administer policies and procedures
• Make sure binders and sign in sheets are updated and loaded annually into the required binders
• Aid in coordination and scheduling of district required training in and out of the season
• Operations Related activities:
• Pre-Season review and photography
• Blizzard U participation and training
• Night and weekend hours
• Update route books, customer scopes and maps
• Load storm data and paperwork post storm into shared files
• Post Season review and photography
• Loading of pictures and inspection data into Post Season Cases
• Pulling of stakes
• Aiding in MM breakdown and recovery
• Heavily involved in recruiting of seasonal and sub staff
• Represent the company at job fairs, school, and community events
• Screener of candidates in support of the OM’s for seasonal staff recruitment
• Conducting interviews in Spanish
• Sales related activities:
• Sales prospecting in the field
• Appointment setting
• Cold calling weekly in the summer
• Call block day with sales team
• Making measurements of prospective sites when necessary
• Cleaning up data within Salesforce
• Participating in Sales Blitzes
• Fleet related activities:
• Asset/Parts tracking and accountability
• Invoice flow
• DVIR organization
• Customer Service:
• Heavily involved in Service Case flow and completion
• Cover customer service when necessary
• Finance:
• A/R Activities
• Ability to contact customers and communicate open aging
• Pull invoicing out of NetSuite and email to customer
• NetSuite, have basic knowledge and understanding
• Ability to pull and email invoices
• Insurance/COI requests as needed
• A/R Activities
• POC and process external and internal mail / email / packages timely
• Support GM in general office tasks (supplies, meetings coordination, etc.)
• Subcontractor Agreements; creation and processing
• Subcontractor compliance; W9, COI, etc.

Qualifications

• Experience in office management and administrative tasks
• Strong interpersonal and communication skills
• Proficiency in Microsoft Office Suite
• Knowledge of SalesForce and Viaseys Database
• Ability to manage multiple priorities and deadlines
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Ability to handle sensitive and confidential information

Skills

• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite
• Knowledge of SalesForce and Viaseys Database
• Ability to manage multiple priorities and deadlines
• Strong interpersonal and communication skills
• Ability to work independently and as part of a team
• Ability to handle sensitive and confidential information

Benefits

No specific benefits are mentioned in the job posting.

Pay

No specific pay information is provided in the job posting.

Schedule

No specific schedule information is provided in the job posting.