Branch Administrator

Function

Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information.

Duties & Responsibilities

• Manage all district staffing and recruiting activities
• Maintain office supplies and equipment
• Coordinate and support general office tasks as needed
• Understand SalesForce and Viaseys Database to support your Operation Manager's District annually
• Human Resources related activities:
  • Assist and collect all new and returning employee paperwork
  • Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)
  • Assist seasonal Staff With Electronic Onboarding
• Training, Safety, And Compliance:
  • Engage with all safety, work rules, and regulations to maintain housekeeping standards
  • Assist in training and tracking of safety rules and compliance for employees within the district
  • Train and administer policies and procedures
  • Make sure binders and sign in sheets are updated and loaded annually into the required binders
  • Assist in coordination and scheduling of district required training in and out of the season
• Operations Related activities:
  • Pre-Season review and photography
  • Blizzard U participation and training
  • Night and weekend hours
  • Update route books, customer scopes and maps
  • Load storm data and paperwork post storm into shared files
  • Post Season review and photography
  • Loading of pictures and inspection data into Post Season Cases
  • Pulling of stakes
  • Assisting in MM breakdown and recovery
  • Heavily involved in recruiting of seasonal and sub staff
  • Represent the company at job fairs, school, and community events
  • Screening of candidates in support of the OM's for seasonal staff recruitment
  • Conducting interviews in Spanish
• Sales related activities:
  • Sales prospecting in the field
  • Appointment setting
  • Cold calling weekly in the summer
  • Call block day with sales team
  • Measuring prospective sites when necessary
  • Cleaning up data within Salesforce
  • Participate In Sales Blitzes
• Fleet Related Activities:
  • Asset/Parts tracking and accountability
  • Invoice flow
  • DVIR organization
• Customer Service:
  • Heavily involved in Service Case flow and completion
  • Cover customer service when necessary
• Finance:
  • A/R Activities
  • Ability to contact customers and communicate open aging
  • Pull invoicing out of NetSuite and email to customer
  • NetSuite, have basic knowledge and understanding
  • Ability to pull and email invoices
  • Insurance/COI requests as needed
  • POC and process external and internal mail / email / packages timely
  • Support GM in general office tasks (supplies, meetings coordination, etc.)
  • Subcontractor Agreements; creation and processing
  • Subcontractor compliance; W9, COI, etc.

Qualifications

• High school diploma or G.E.D. equivalent
• Proficient in use of general office equipment (fax and copy machine)
• Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
• Discretion and trustworthiness due to access and assistance with confidential information
• Excellent communication, time management, and organizational skills

Benefits

• Competitive salary Based On Experience
• Medical, Dental And Vision Insurance Benefits
• Company-sponsored Group Term Life & Short-Term Disability insurance
• 401k retirement plan with company match
• Paid vacation and holidays