Branch Administrator

Brief Description Responsible for overseeing administrative operations for multiple crane service branches within a centralized region. Ensures effective communication and coordination among personnel across three locations in Vancouver, WA; Spokane, WA; and Pueblo West, CO. Oversee the day-to-day administrative operations of the crane service branchOrganize office operations and procedures such as typing, flow of correspondence, filing, and other operational duties; evaluate office production and revise procedures to improve efficiency of workflowResponsible for answering the incoming phones, monitoring departmental email inboxes and ensuring that messages are properly routed; actively work to address customer issues, even in the absence of key personnel. Responsible for processing completed service invoices and parts sales invoicesResponsible for financial reporting as specifiedResponsible for preparing timesheet coding and timesheet tracking including billing hours Process orders for all necessary equipment and supplies; order within budgetary guidelines and maintain office suppliesAccount for administrative budget and provides reports to management as requestedMaintain acceptable DSO levelsResponsible for completing job closings on a monthly basis; any questionable closing should be brought to the attention of the Service Manager for final reviewAssist Service Writers sending completed inspection reports to customersSend completed invoices to customersWork with training department to ensure all department personnel are maintaining required training and are up to date on needed certificationsFile and retrieve branch documents, records and reportsParticipate and contribute to all departmental meetingsMaintain work area, equipment, and tools in a clean and organized manner; follow all Safety GuidelinesOther duties as assigned Requirements At least 2 years in an administrative role, equivalent military experience, or the equivalent combination of education and experience is requiredWillingness to learn and stay educated in the crane industry; as cranes become increasingly sophisticated, internal and external communications must keep paceValid driver’s license in good standing that meets company requirementsLight Lifting/Pulling (max 25 lbs.) is generally a part of this type of work and because of the nature of the duties Administrator schedule is 40 hours per week but must have the ability to work varied hours to include occasional overtime Requires solid written and verbal communication skillsDemonstrates organizational and communication skillsStrong analytical, conceptual and planning skills are requiredExcellent math skills and overall PC literacy (Microsoft Office) are requiredMust be detail oriented, self-motivated and disciplined with the ability to multi-taskMust successfully complete a criminal background check, drug screen and E-verify.A high school diploma or GED required; some college preferred Summary The Mazzella WayMazzella is a family owned company that puts people first. With over 1300 employees and 60 locations we are the humble leaders in the industry. We offer market competitive compensation and a wide range of benefits, including paid time off, affordable and comprehensive health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance. Why Team Members Join Mazzella Team-oriented environmentA real Work life/ Home life balanceGrowth and Development Opportunities including a Lifelong Learning Career PathHumble, Hungry, Smart CultureMarket Competitive SalariesFree Virtual Doctor visits with $0 copay (Teledoc)Tuition Reimbursement Mazzella Core Values:Safe-personal commitment to all stakeholder’s well-being; purposeful control of risk Lifelong Learner – routinely acquire new skills and capabilities that bring valueHumble – lack excessive ego or concerns about status; emphasize the Team over selfHungry – always looking for more, self-motivated, and diligent; do more than to just get by, committedSmart – common sense about people, good judgement, and intuition around their impact on group dynamic EOE/Drug Free Workplace