Branch Administrator

Essential Duties & Responsibilities

• Managing branch reception duties, including answering phone calls, collecting information, and directing walk-in visitors at the branch
• Coinciding shipments and interoffice mail
• Ordering and maintaining office supplies and marketing items
• Tracking invoices and following up with vendors on outstanding payments
• Aiding Service Dispatchers with the coordination of service jobs for Technicians
• Entering safety data into the filing system and accurately maintaining safety records
• Completing expense reports and providing administrative support to various departments including Sales, Rentals, Parts, and Service
• Managing and reconciling branch petty cash

Required Skills & Qualifications

• Minimum one year of previous reception or customer service experience is required
• Strong computer skills and proficiency with MS Office Suite (Word, Excel, Outlook)
• Excellent verbal and written communication skills
• Excellent organizational skills, planning skills, and multitasking ability
• Strong interpersonal skills and a customer-oriented mindset, including the ability to work with internal and external customers at all job levels
• Confident self-starter and team player
• English and Spanish language proficiency required

Benefits & Perks

• Comprehensive medical, vision, and dental benefits for you and your dependents
• Life Insurance, Short Term Disability, and Long Term Disability – 100% employer paid
• Employee assistance programs
• Ongoing professional development opportunities