Branch Administrator

Branch Administrator Appalachia Landscaping Huntsville, AL Description Position Overview Responsible for leading the day-to-day operations through relationship development with both customers and team members along with driving growth through existing customer maintenance and new customer acquisition Essential Duties And Responsibilities OPERATIONAL MANAGEMENT Oversees landscape construction, maintenance, enhancements, and snow seasons as it relates to preparation, production, billing, and customer satisfactionEnsures landscape maintenance, enhancements, and snow account renewals through timely and quality performanceInspects properties and ensures that quality standards are metDevelops, identifies, clarifies, and defines all work standards, processes, and systems for procedural continuity andcontinued improvementOversees damage repairs of customer and company property, vehicles, equipment, and machinery while monitoringcost and efficiency SALES, PRODUCTION, AND REPORTING Manages customer relationships to ensure continuous sales growth and maintained customer serviceMaintains continuous communication with internal and external contacts including vendors, subcontractors, service providers, and customersMonitors and analyzes the financial performance of all work tickets to ensure timeliness, profitability, and quality TEAM MANAGEMENT Oversees weekly L10 meetings and performs weekly 1:1s with all direct reports, including but not limited toConstruction/Maintenance Operations Managers, Business Development, Account Managers, Branch Administration, and Shop ManagersAssists in the hiring of branch personnel, including but not limited to Maintenance/Construction Operations Managers, Fertilization Service Managers, and Tree Service Managers Provides leadership through coaching, evaluating, conducting disciplinary action meetings, and conflict resolution of team membersDemonstrates a positive role model for all employees by reinforcing best practices and branch culturePromotes continuous improvement of workplace safety and environmental practices LEADERSHIP MANAGEMENT Participates in leadership meetings and other companywide initiatives as neededAssists President with all foresight, planning, development, and strategyPosition may perform other duties as assigned Requirements Education, Knowledge And Experience Minimum of Bachelor's Degree preferred, horticulture degree preferredMinimum of 5 to 10 years landscape industry experience requiredMinimum of 7 to 10 years of leadership or supervisory experience required Skills And Qualifications Ability to work effectively in a team environmentAbility to manage multiple priorities/tasksExcellent analytical and abstract reasoning skillsMicrosoft Office Suite / PC proficiencyExcellent organizational skillsExcellent oral and written communication skillsAbility to provide direction to differing levels of personnel from laborers to managementProven leadership skills in a high-performing cultureDemonstrated leadership ability, team management, and interpersonal skills WORKING CONDITIONS AND EMPLOYMENT STATUS WORK ENVIRONMENT Indoor and outdoor conditionsExtended work hours during peak seasonsRequires moderate physical activity performing activities of a productive and technical nature; regular exposure to outdoor weather conditions of extreme heat and extreme cold; potential exposure to loud noise; potential exposure to air pollution, allergens, dust, pollen, insects, and other potentially harmful naturally occurring hazards; potential exposure to moving mechanical parts and sharp objects