Box Office Manager

Job Responsibilities

• Staffing ticket sellers, ticket takers, ushers etc. for events using the Box Office.
• Obtaining bankroll, setting up cash drawers, and monitoring the drawers throughout the event.
• Supervising the sellers, takers, ushers etc. during the hours that the Box Office is open and providing relief for breaks and lunches.
• Monitor and assist with ticket sales when necessary.
• Reconciling bank drawers at the end of the show and providing appropriate event and settlement summaries/reports.
• Acting as a liaison with show promoters, updating ticket counts throughout the event.
• Courteously and efficiently managing Box Office and event inquiries.
• Monitoring Box Office supplies and communicating with the Assistant Director accordingly.
• Create & maintain reports for all box office events.
• Ensure proper controls and box office procedures are always followed (i.e., cash transport, cash draw reconciliation).
• Oversee all training for box office staff.
• And, as otherwise, instructed by Assistant Director/Director of Gateway Center.

Qualifications

• Experience with customer service and cash detail.
• Computer experience.
• Must be available to work evenings and weekends, with at least 2 weeks' notice.

Classification

Part-Time - $17/hour, currently 125 working hours annually.