Box Office Attendant | Part-Time | Flint River Entertainment Complex

Position Summary

The Box Office Attendant responsible for ticket sales and customer service for all ticketed events at the Donald L. Tucker Civic Center. While delivering exceptional customer service to patrons. This role requires a strong understanding of the Ticketmaster system, event details, and venue seating configurations to assist guests with ticket purchases and inquiries.

Responsibilities

• Know and understand the operations of the Ticketmaster system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating).
• Know and understand seating charts and configurations.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change.
• Communicate and satisfy patrons with world class customer service.
• Operate phone and address call in patrons’ request for information.
• Reconcile all monies received from ticket sales.
• Maintain confidentiality.

Qualifications

• Ability to multitask in a fast‐paced environment.
• Familiarity with Windows-based computers.
• Possess excellent customer service skills.
• Experience working with the public and cash.
• Able to work independently and as a productive member of a team.
• Able to work a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays, in addition to traditional business hours.
• Proven ability to work well with all levels of management.
• Strong analytical and problem‐solving skills.

Benefits

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

Pay

This role pays an hourly rate of $10.00.

Schedule

This position will remain open until July 10th, 2026.