Box Office Attendant | Part-Time | Cross Insurance Center

Responsibilities

• Know and understand the operations of the Paciolan ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the venue
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
• Communicate and satisfy patrons with world-class customer service
• Operate phone and address patrons’ requests for information
• Reconcile all monies received from ticket sales

Qualifications

• Ability to multitask in a fast-paced environment
• Familiarity with Windows-based computers
• Possess excellent customer service skills
• Experience working with the public and cash handling
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
• Strong communication skills
• Proven ability to work well with all levels of management
• Strong analytical and problem-solving skills

Benefits

• 401(k) Savings Plan and 401(k) matching