Box Office Attendant| Part-Time | Fredericksburg Expo & Conference Center

About the role

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Fredericksburg Expo & Conference Center.

Pay

Hourly rate: $16.00

Benefits

• 401(k) Savings Plan
• 401(k) matching

Schedule

Flexible schedule with extended hours, including early mornings, nights, weekends, holidays, and traditional business hours.

Responsibilities

• Know and understand the operations of the Tixer ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, etc.).
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect the proper currency or credit card amount for the purchase of the ticket(s) and provide the correct number of tickets and change.
• Communicate with and satisfy patrons with world‑class customer service.
• Reconcile all money received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by the box office manager.

Qualifications

• Ability to multitask in fast‑paced environments.
• Excellent customer service skills.
• Experience working with the public and handling cash.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including early mornings, nights, weekends, and holidays.
• Must be able to work in an environment with loud noise.
• Strong communication skills (Spanish is a plus).
• Proven ability to work well with all levels of management.
• Strong analytical and problem‑solving skills.