Box Office Attendant | Part-Time | Doggett Ford Park

Position Summary

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services. The Box Office Attendant position is available at the Doggett Ford Park, responsible for ticket sales, parking sales, and customer service for all ticketed events.

Responsibilities

• Know and understand the operations of the Ticketmaster ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change.
• Communicate and satisfy patrons with world-class customer service.
• Operate phone and address patrons’ requests for information.
• Reconcile all money received from ticket sales.
• Maintain confidentiality.

Qualifications

• Ability to multitask in a fast-paced environment.
• Familiarity with Windows-based computers.
• Possess excellent customer service skills.
• Experience working with the public and cash.
• Able to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours.
• Must be able to work in a loud noise environment.
• Strong verbal communication skills (Spanish is a plus).
• Proven ability to work well with all levels of management.
• Ability to work indoors and outside for youth baseball and parking for events.
• Strong analytical and problem-solving skills.

Benefits

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

Pay

$11.30-$13.00 per hour.

Schedule

Flexible schedule, including early mornings, nights, weekends, and holidays.