Booting Technician

Job Responsibilities

• Survey the location and ensure it is safe for the Boot Officer.
• Take before and after pictures of vehicles being booted.
• Avoid unsafe situations during the booting process.
• Notify the Dispatcher via two-way radio when installing or releasing a boot.
• Complete reports for booted vehicles and stolen boots.
• Report existing or potential work hazards.
• Assist an administrative team with special projects (CSB).
• Complete all required paperwork and reports in a timely manner.
• Present daily reports detailing service performance.
• Maintain a clean and tidy work area.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Valid Class E Driver's License with a clean driving record.
• Six (6) months of experience in a position requiring public contact.

Skills

• Excellent communications skills.
• Dependable and productive.
• Customer service focused.
• Maintains professionalism.
• Attention to detail.
• Calm and mature demeanor.
• Knowledgeable of basic safety.

Education and Experience

• High School Diploma or equivalent.
• Six (6) months of experience in a position requiring public contact.

Knowledge, Skills and Abilities

• Knowledge of City codes, ordinances, and state laws related to parking.
• Knowledge of City streets.
• Knowledge of traffic safety rules.
• Operate a police radio.
• Use a boot-wheel locking device.
• Exercise good judgment and tact in tenuous situations.
• Perform all physical requirements of the position.
• Strong time management and organizational skills.
• Basic PC knowledge and familiarity with electronic equipment (Intermediate Microsoft Work, Excel, and Outlook skills).
• Effective verbal and written communication skills.
• Ability to work in a team environment.
• High level of accuracy, speed, and data entry skills.
• Attention to details.
• Ability to relate well with others.
• Work under pressure.

Physical Requirements

• Frequently lift/carry up to 25 pounds.
• Visual acuity, speech, and hearing necessary.
• Hand and eye coordination and manual dexterity necessary to operate a two-way radio and a motor vehicle.

Working Conditions

• Primarily outside.
• Frequent exposure to temperature extremes.
• Dust.
• Damp/wet surfaces.
• High noise levels.