Boom's Team Member

Location: 3427 Tuttle RD, Shaker Heights, OH 44122

About the role

Boom’s Pizza is building an EPIC team with diverse skill sets. No experience is necessary—we will teach you. We need reliable, friendly, motivated people who take pride in their work and have fun doing it. A Team Member supports the daily operations of the pizza shop and helps create a positive experience for every guest.

Responsibilities

• Guest Service
  • Greets guests and provides friendly, helpful service.
  • Takes orders accurately in person, online, and by phone.
  • Operates the POS system to enter orders and process payments.
  • Addresses basic guest questions or concerns and elevates issues when needed.
• Food Preparation
  • Prepares ingredients according to recipes and food safety protocols.
  • Assists with making pizzas, salads, sides, and other menu items.
  • Follows proper portioning, cooking, and assembly procedures.
• Kitchen & Line Support
  • Maintains a clean and organized workstation.
  • Operates kitchen equipment safely.
  • Monitors product quality and communicates when supplies need replenished.
• Cleanliness & Maintenance
  • Performs routine cleaning tasks such as dishwashing, sweeping, and sanitizing surfaces.
  • Follows all health, safety, and sanitation guidelines.
• Teamwork & Communication
  • Works collaboratively with teammates across all areas of the shop.
  • Follows direction from supervisors and seeks clarification when needed.
  • Contributes to a positive, respectful work environment.

Requirements

• Required
  • Strong work ethic and dependability
  • Clear and professional communication
  • Willingness to learn and follow established processes
  • Ability to work effectively in a fast-paced environment
  • Availability for evenings, weekends, and holidays as needed
• Preferred (Not Required)
  • Previous experience in food service or customer service
  • Basic understanding of food handling practices
  • Familiarity with point-of-sale systems
• Physical Requirements
  • Ability to stand for long periods
  • Ability to lift up to 30 pounds
  • Comfort working in a high-heat kitchen environment

Our Culture

Spice is a founder-owned, mission-based company. Our purpose is changing how people connect with food, and our focus is thoughtful hospitality experiences. At Spice, we make a PACT—a shared commitment to uphold the values that define our culture. This PACT shapes how we work, grow, and deliver unforgettable experiences.

• P.A.C.T. Core Values
  • Protect Your Peace: Prioritize well-being by setting boundaries, managing stress, and maintaining balance for sustainable performance.
  • Always Learning: Stay curious and adaptable, embracing opportunities for growth and continuous improvement.
  • Cultivate Joy: Celebrate achievements, foster positivity, and create uplifting experiences for our team and guests.
  • Trust + Respect: Act with integrity, value diverse perspectives, and treat everyone with honesty and dignity.

Pay

$12.00 to $13.00/hr plus tips

Benefits

• Employee discount
• Free uniforms
• Food provided
• On-the-job training

Schedule

• 8-hour shift
• Day shift
• Evening shift