Bookseller - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. You maintain the attractive presentation of the store and ensure its efficient running by unpacking and shelving deliveries, tidying displays, and working registers in a quick and friendly manner.

Behaviors

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store — open from early mornings to late evenings every day, including weekends and most holidays.
• Be positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Be supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
• Be always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a bookseller!

Responsibilities

• Master the operational competencies of a Barnes & Noble bookseller, including training and proficiency in:
  • Using varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
  • Developing strong merchandising skills to maintain the book presentation and cleanliness of the store.
  • Developing effective visual merchandising skills to maintain the presentation in gifting, toys and other product categories.
  • Running a register competently to serve customers quickly and reliably.
  • Supporting the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
  • Finding books and other products with ease and accuracy, using a combination of your own knowledge, colleagues, BookMaster and available information tools.
  • Supporting the café team willingly and effectively when needed.
  • Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.
• Perform physical activities including prolonged standing, repetitive bending, lifting and a lot of walking.
• Work collaboratively across stores if needed, supporting the wider Cluster.

Career Growth

As you gain experience, your bookselling knowledge and skills will develop. You will increasingly contribute to the Barnes & Noble bookstore as part of its product — the bookselling team. You will build book knowledge across fiction, nonfiction and children’s books, maintain sections attractively, make effective recommendations, and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. You will also build expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music, movies, and Newsstand, supporting key sales objectives and new releases. As you demonstrate mastery, you are expected to advance to Senior Bookseller, taking on new challenges and growth opportunities.

Benefits

• Less than 20 hours per week: Employee Discount, EAP and Sick Pay.
• 20 to 29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match.
• 30 hours or more per week: Employee Discount, EAP, Sick Pay, Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.