Bookseller - PT

About the role

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products. You maintain the attractive presentation of the store and ensure its efficient running, including unpacking and shelving deliveries, tidying displays, and working registers quickly and professionally.

Behaviors

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store, which is open early mornings to late evenings every day, including weekends and most holidays.
• Be positive and willing in your approach to work, performing assigned tasks with purpose and energy.
• Be supportive and considerate of colleagues, going out of your way to help others on the team.
• Be cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Enjoy being a bookseller.

Responsibilities

• Master operational competencies of a Barnes & Noble bookseller, including using varied technology (registers, computers, tablets, programs) comfortably and efficiently.
• Develop strong merchandising skills to maintain book presentation and store cleanliness.
• Develop effective visual merchandising skills to maintain presentation in gifting, toys, and other product categories.
• Run a register competently to serve customers quickly and reliably.
• Support receiving and unpacking of deliveries and efficient, accurate shelving.
• Find books and other products with ease and accuracy using knowledge, colleagues, BookMaster, and available information tools.
• Support the café team when needed.
• Understand loss prevention procedures and de-escalation techniques, identifying theft and problematic behavior.
• Perform physical tasks including prolonged standing, repetitive bending, lifting, and a lot of walking.
• Work collaboratively across stores within the Cluster when needed.

Skills and development

As you gain experience, your bookselling knowledge and skills will develop. You will increasingly contribute to the store by building book knowledge across fiction, nonfiction, and children’s books, maintaining sections, and presenting books attractively. You will make effective recommendations to customers, support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders, and share this knowledge with customers and colleagues. You will also build expertise in educational toys and games, specialty games, hobby and collectibles, music, movies, and newsstand, supporting section maintenance, backstock, and key sales objectives.

Benefits

• Less than 20 hours per week: Employee Discount, EAP, Sick Pay
• 20–29.99 hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, Transit, 401(k) with Company Match
• 30+ hours per week: Employee Discount, EAP, Sick Pay, Paid Time Off (including paid Maternity and Parental Leave), Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, Tuition Reimbursement

All benefits are provided in accordance with the terms of the current plan and may be subject to future change. Benefits may vary depending on location/state regulations.