Bookkeeper/Membership Services Coordinator

Overview

The Greater Mason City Board of REALTORS® is seeking a part-time Bookkeeper and Membership Services Coordinator to support the Executive Officer in managing accounts payables, receivables, and providing members with access to products and services.

Responsibilities

• Bookkeeping - accounts receivables, payables, financial recordkeeping.
• Provide exceptional customer support by addressing inquiries and resolving member issues promptly and courteously.
• Manage phone systems, including answering calls, directing inquiries, and taking detailed messages using an interactive spreadsheet.
• Maintain calendars for scheduling appointments and meetings efficiently.
• Ensure the office environment is clean, organized, and welcoming for members.
• Perform data entry tasks accurately and efficiently.
• Collaborate with Executive Officer and members to support various administrative functions as needed.

Qualifications & Expectations

• Advanced knowledge of Quickbooks online (QBO).
• Proven experience in an office environment or similar role.
• Strong computer skills with the ability to learn and be adaptive to change.
• Strong customer support skills with a focus on providing prompt and courteous service.
• Ability to problem solve.
• Eager and willing to learn new and evolving technology.
• Excellent phone etiquette and communication skills.
• Strong time management skills with the ability to prioritize tasks effectively, ensuring assignments are completed on time.
• Able to type accurately and efficiently for data entry purposes, adhering to the company's professional expectations.
• Be a team player! Work in a collaborative environment, while being responsible for independently assigned tasks.
• Assist Executive Officer with committee assignments to ensure successful marketing and implementation of the board's projects and activities.

Experience

• Working in an office environment: 1 year (Preferred)
• Utilizing Quickbooks Online (QBO): 1 year (Preferred)

Shift availability

Work Location: In person