Body Shop Estimator

About the company

For over 50 years, three generations have led Truck Centers, Inc. from a single store dealership into our current network of ten, full-service dealerships and two auxiliary locations proudly representing Freightliner and Western Star trucks in Illinois, Indiana, and Missouri. Our team has remained dedicated to delivering exceptional customer service in an environment that fosters collaboration, innovation, and a communal spirit of giving back. To learn more about us, visit truckcentersinc.com.

About the role

We're looking for a Body Shop Estimator to join our collision repair team and help keep our customers' trucks and trailers on the road. As a Body Shop Estimator, you'll assess damaged trucks and trailers, determine the parts and repairs needed, and prepare accurate estimates - working directly with customers, insurance appraisers, and adjusters to keep every job moving.

Responsibilities

• Produce accurate, timely estimates, including on-site and after-hours when needed, and resolve any discrepancies with insurance appraisals before work begins
• Determine required parts and look up availability and pricing, coordinating with the Parts department to keep estimates moving
• Follow jobs from start to finish, including reviewing final billing and capturing before-and-after photos
• Engage existing customers to build additional business and develop new revenue streams
• Communicate supplements to customers and insurance representatives promptly to keep claims moving
• Liaise with insurance adjusters and wrecker operators to make the process easy for customers
• Proactively update customers throughout the repair process
• Collaborate with the Shop Foreman to keep workflow on track
• Maintain accurate documentation and follow company, insurance, and OEM policies
• Keep your workspace clean, organized, and safe

Qualifications

• High school diploma or equivalent
• 2+ years of experience in a body shop environment; heavy-duty collision repair experience strongly preferred
• Strong communication, organization, and attention to detail, with the ability to manage multiple complex projects at once
• Solid technical skills and the ability to follow detailed instructions
• Basic computer and tablet proficiency
• A commitment to quality work and a solutions-focused mindset
• A valid driver's license and the ability to meet insurance requirements
• Must participate in a pre-hire background check and drug screen

Benefits

• 401(k) with company match
• Health insurance with 3 plan options to choose from, Vision Insurance, and Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms

Pay

Pay Range: $47,889.92 - $71,834.88 per year and the position is incentive eligible.

Schedule

Shift Available: This position will work Monday-Friday, 8am-5pm.