Body Shop Estimator
Anderson Automotive Group, Inc. · Baltimore, MD · 17 mo ago
ManagementFull-time
Benefits
- Medical/Dental/Vision
- Short/Long-term Disability
- Life Insurance
- FSA Account
- 401k with Co Match
- Saturday lunches
- Onsite cafe
Responsibilities
- Participate in developing a proper repair plan for each vehicle
- Prepare estimates in accordance with Insurance partner and company guidelines
- Maintain and execute a timely schedule before, during, and after completion of repairs
- Communicate supplements to customers and insurance companies on the same business day as written
- Ensure customers’ cars are kept clean and tidy to improve customer happiness
- Consult with management regarding new procedures and equipment in the industry
Qualifications
- A high school diploma or equivalent
- Excellent customer service skills
- 2+ years experience writing estimates and dealing with major insurance carriers.
- Knowledge of CCC1
- A positive, friendly attitude, along with a customer service mentality
- An enjoyment of working in a dynamic environment
- Excellent oral and written communication skills
- A teammate with a collaborative mindset
- Math, reading, and software skills
- The ability to learn new technology, repair and service procedures and specifications
- A valid driver’s license and clean driving record