Jobs · Customer Service

Bodily Injury Adjuster - Moderate Represented/Litigation (GA) - Remote

Allstate · United States · 3 wk ago
RemoteRemoteCustomer ServiceFull-time

About the role

Drive sales growth by engaging with interested prospective customers all while working remote. No cold calling—connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives. Sell reputable products from Allstate and our family of brands.

Responsibilities

  • Investigate automobile accidents involving single or multiple vehicles, resulting in property damage and/or bodily injury with an attorney involved.
  • Affordably assess coverage, liability, and damages while providing exceptional customer service.
  • Communicate with customers and attorneys through various channels including voice calls, email, and text messages.
  • Evaluate and negotiate injury claims successfully using innovative tools and platforms.
  • Utilize multiple tools to efficiently handle claims in a fast-paced environment.
  • Execute policies and ensure timely and accurate documentation.

Qualifications

  • 2+ years of previous experience of 3rd Party Bodily Injury Claims handling experience required.
  • 2-5 years of current Georgia claims experience required.
  • Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
  • Ability to work independently and remotely, while managing time efficiently.
  • Familiarity with insurance policies, coverage, and liability determination.
  • Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
  • Knowledge of innovative tools and platforms for effective claims evaluation.

Benefits

  • Competitive pay with needed support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that helps support your work/life balance.
  • Initial and ongoing training to get you proficient in your new role.
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Pay

$53,500.00 - $84,625.00 annually

Schedule

This position is a remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States. This position is not available for California, Alaska, Hawaii, or Washington residents.

Benefits

  • Technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).
  • Connectivity reimbursement of $80 per month to offset some of the cost of internet.

Skills

  • Bodily Injury Claims
  • Business Communications
  • Critical Thinking
  • Fraud Investigations
  • Information Collection
  • Liability Analysis
  • Litigation
  • Negotiation
  • Problem Solving
  • Time Management

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