Bodily Injury Adjuster - Represented, Moderate/Complex (AL,NC,SC) Remote

About the role

A day in the life of a Represented Bodily Injury Adjuster, and what it takes to do the job!

As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities.

You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair and timely injury settlements with all parties involved.

Responsibilities

• Handle a high-volume of pending cases
• Investigate automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved
• Assess coverage, liability, and damages
• Provide exceptional customer service
• Communicate with customers, vendors, third party carriers, and claimants through voice calls, email, and sometimes video chat
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies
• Utilize innovative tools and platforms for effective claims evaluation

Requirements

• Prior represented third-party casualty claim handling experience is required
• SC, NC, or AL claims experience highly preferred
• FL, GA, NV, TX, CA claims experience also preferred
• 2-5 years of moderate/complex Bodily Injury claim handling experience is preferred
• Prior litigation claims experience a plus
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
• Ability to work independently and remotely, while managing time efficiently
• Proficient knowledge of insurance policies, coverage, and liability determination and state regulations
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
• Knowledge of innovative tools and platforms for effective claims evaluation
• Proficient in Microsoft Office Suite a plus

Qualifications

• SC, NC, or AL claims experience highly preferred
• FL, GA, NV, TX, CA claims experience also preferred
• 2-5 years of moderate/complex Bodily Injury claim handling experience is preferred
• Prior litigation claims experience a plus
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
• Ability to work independently and remotely, while managing time efficiently
• Proficient knowledge of insurance policies, coverage, and liability determination and state regulations
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
• Knowledge of innovative tools and platforms for effective claims evaluation
• Proficient in Microsoft Office Suite a plus

Skills

• Business Communications
• Critical Thinking
• Demand Management
• Fraud Investigations
• Information Collection
• Problem Solving
• Time Management

Benefits

Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

• Competitive pay with needed support for continuous development and career advancement
• Flexibility in scheduling and a time off policy that helps support your work/life balance
• Initial and ongoing training to get you proficient in your new role
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life

Pay

$53,500.00 - $84,625.00 annually

Schedule

Remote work

Benefits

Visit https://www.allstate.jobs/benefits/ to learn more.

Notice of Licensing Requirement

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

Skills

• Business Communications
• Critical Thinking
• Demand Management
• Fraud Investigations
• Information Collection
• Problem Solving
• Time Management

Pay

$53,500.00 - $84,625.00 annually

Schedule

Remote work

Benefits

Visit https://www.allstate.jobs/benefits/ to learn more.

Notice of Licensing Requirement

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

Sign On Bonus

You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.