Bodily Injury Adjuster - Represented/Litigation, Complex/Severe (CA and NW States) Remote

About the role

The individual selected for this role will join a team who primarily handles claims in the following states: California and other Northern West Coast states including Alaska, Hawaii, and Washington. As a Complex/Severe Represented/Litigation adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.

Responsibilities

• Assess coverage, liability, and damages while providing exceptional customer service throughout your day.
• Customer and attorney communication will take place through different channels, including voice calls, email, and text messages.
• Engage in negotiation processes to reach fair injury settlements with all parties involved.

Requirements

• 3+ years of Casualty Represented or Litigation third-party claim handling experience required.
• California and/or Northwest States Casualty Claim handling experience preferred.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Familiarity with insurance policies, coverage, and liability determination.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.

Qualifications

• Experience in handling bodily injury claims.
• Business communications and claims evaluation skills.
• Critical thinking and problem-solving abilities.
• Fraud investigations and information collection skills.
• Legal negotiations and liability analysis skills.
• Sharp critical thinking and problem-solving skills.
• Tools and platforms for effective claims evaluation.

Skills

• Bodily Injury Claims.
• Business Communications.
• Claims Evaluation.
• Critical Thinking.
• Fraud Investigations.
• Information Collection.
• Legal Negotiations.
• Liability Analysis.
• Problem Solving.
• Time Management.

Benefits

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Pay

Compensation offered for this role is $53,500.00 - $84,625.00 annually and is based on experience and qualifications.

Schedule

You will have the convenience of working remotely from your home while efficiently handling your responsibilities.

Notice of Licensing Requirement

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire. If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.