Jobs · Customer Service

Bodily Injury Adjuster - UM/UIM Severe/Complex Represented Litigation - Remote (EST)

Allstate · United States · 2 wk ago
RemoteRemoteCustomer ServiceFull-time

About the role

This position is responsible for investigating moderate represented claims, particularly uninsured or underinsured motorist (UM/UIM) claims in single or multi-car accidents, and represented moderate or major claims. The individual may also handle complex CPL claims or specialized claims such as business interruption, loss of income, E&O policies, etc.

Responsibilities

  • Takes recorded statements
  • Solves loss of use claims
  • Makes payments to appropriate parties
  • Negotiates and settles or refers bodily injury issues that cannot be resolved

Requirements

  • 2+ years experience in liability investigations, bodily injury claim evaluations, and negotiation
  • Casualty claim handling experience is required
  • Previous experience with UM/UIM bodily injury claims handling
  • Proficient communication skills, especially over the phone
  • Ability to work independently and remotely, while managing time efficiently
  • Familiarity with insurance policies, coverage, and liability determination
  • Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
  • Knowledge of innovative tools and platforms for effective claims evaluation

Qualifications

  • 2+ years experience in liability investigations, bodily injury claim evaluations, and negotiation
  • Casualty claim handling experience is required
  • Previous experience with UM/UIM bodily injury claims handling
  • Proficient communication skills, especially over the phone
  • Ability to work independently and remotely, while managing time efficiently
  • Familiarity with insurance policies, coverage, and liability determination
  • Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
  • Knowledge of innovative tools and platforms for effective claims evaluation

Skills

  • Bodily Injury Claims
  • Business Communications
  • Claims Evaluation
  • Critical Thinking
  • Information Collection
  • Liability Investigations
  • Litigation
  • Negotiation
  • Time Management

Pay

$53,500.00 - $84,625.00 annually

Schedule

Mon-Fri | 8:00am-4:30pm or 9:00am-5:30pm EST

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