Jobs · Customer Service

Bodily Injury Adjuster - UM/UIM Moderate Represented - Remote

Allstate · United States · 2 wk ago
RemoteRemoteCustomer ServiceFull-time

About the role

This job is responsible for investigating moderate represented claims which typically will include: uninsured or underinsured motorist (UM/UIM) claims in single or multi car accidents, and represented moderate or major claims. The individual also may handle complex CPL claims or specialized claims (e.g., business interruption, loss of income, E&O policies, etc.). The individual takes recorded statements, resolves loss of use claims, makes payments to appropriate parties, and negotiates and settles or refers bodily injury issues that cannot be resolved.

Responsibilities

  • Investigate moderate represented claims, including uninsured or underinsured motorist (UM/UIM) claims in single or multi car accidents, and represented moderate or major claims.
  • Handle complex CPL claims or specialized claims such as business interruption, loss of income, E&O policies, etc.
  • Take recorded statements, resolve loss of use claims, make payments to appropriate parties, and negotiate and settle or refer bodily injury issues that cannot be resolved.

Requirements

  • 3+ years experience in liability investigations, bodily injury claim evaluations, and negotiation preferred
  • Casualty claim handling experience is required
  • Previous experience in bodily injury claims handling or a related field
  • Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
  • Ability to work independently and remotely, while managing time efficiently
  • Familiarity with insurance policies, coverage, and liability determination
  • Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
  • Knowledge of innovative tools and platforms for effective claims evaluation

Qualifications

  • 3+ years experience in liability investigations, bodily injury claim evaluations, and negotiation preferred
  • Casualty claim handling experience is required
  • Previous experience in bodily injury claims handling or a related field
  • Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately
  • Ability to work independently and remotely, while managing time efficiently
  • Familiarity with insurance policies, coverage, and liability determination
  • Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully
  • Knowledge of innovative tools and platforms for effective claims evaluation

Skills

  • Bodily Injury Claims
  • Critical Thinking
  • Information Collection
  • Liability Analysis
  • Litigation
  • Negotiation
  • Problem Solving
  • Time Management

Pay

$53,500.00 - $84,625.00 annually

Schedule

Mon-Fri | 8am-4:30pm MST

Benefits

  • Competitive pay with needed support for continuous development and career advancement
  • Flexibility in scheduling and a time off policy that helps support your work/life balance
  • Initial and ongoing training to get you proficient in your new role
  • Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life

Notes

The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned.

Regular, predictable attendance is an essential function of this job.

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