Bodily Injury Adjuster - Litigation, Moderate/Complex - MD, VA, DC, WV, DE (Remote)

About the role

Drive sales growth by engaging with interested prospective customers all while working remote.

No cold calling—Connect through inbound calls and proactive outbound calls with active insurance shoppers.

Enjoy competitive compensation with a base salary + uncapped performance-based incentives.

Sell reputable products from Allstate and our family of brands.

Job Description

A day in the life of a Litigation Bodily Injury Adjuster, and what it takes to do the job!

As a Litigation Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair and timely injury settlements with all parties involved.

Candidates for this role must reside in the Eastern or Central Time Zones.

This position is not available to residents of California, Washington, Alaska, Hawaii and Puerto Rico.

Benefits

Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you’ll enjoy a Total Rewards package that includes:

• Competitive pay with needed support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that helps support your work/life balance.
• Initial and ongoing training to get you proficient in your new role.
• Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

Visit https://www.allstate.jobs/benefits/ to learn more.

Qualifications

• Prior represented or litigation third-party casualty claim handling experience is required.
• Maryland, Virginia, DC, West Virginia, or Delaware bodily injury claims experience preferred.
• 3+ years of moderate/complex bodily injury claim handling experience is preferred.
• Prior litigation claims experience a plus.
• Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
• Ability to work independently and remotely, while managing time efficiently.
• Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
• Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
• Knowledge of innovative tools and platforms for effective claims evaluation.
• Proficient in Microsoft Office Suite a plus.

Notice of Licensing Requirement

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
• If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.

Compensation

Compensation offered for this role is $53,500.00 - $84,625.00 annually and is based on experience and qualifications.

Skills

• Bodily Injury Claims
• Business Communications
• Critical Thinking
• Fraud Investigations
• Information Collection
• Legal Negotiations
• Problem Solving
• Time Management

Sign On Bonus

• You may be eligible for a $1000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.

Notice of Licensing Requirement

• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
• If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.