Billing Specialist/Invoice Clerk
We are seeking a detail-oriented and organized Billing Clerk to support our billing and accounting operations in Kent, Washington. As a leader in automotive performance tools, we rely on accurate and efficient financial processes to support our growing business.
About the role
The Billing Clerk plays a key role in ensuring the timely and accurate processing of invoices, maintaining billing records, and resolving discrepancies. The ideal candidate will possess strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced environment while collaborating with customers and internal teams to deliver exceptional service and operational excellence.
This onsite Billing Specialist / Invoicing Clerk role focuses on accurately converting customer orders and shipments into invoices, processing high-volume billing transactions, and entering credit memos in a structured, system-driven environment. You will work closely with the accounting team to ensure precise and timely invoicing, support documentation, and customer billing, while maintaining a strong emphasis on detail, accuracy, and consistency.
Responsibilities
- Convert orders and shipments created by the Order Entry Department into accurate invoices using the billing system.
- Process a high volume of invoices, averaging approximately 400–500 invoices per day.
- Review and analyze invoices, with an average of 200–250 invoices daily requiring additional information such as tracking numbers or other details.
- Prepare, mail, and email invoices to customers in a timely and accurate manner.
- Scan and upload supporting documentation into the billing system to maintain complete and organized records.
- Enter credit memos into the system using information provided on hard copy forms, ensuring accuracy and completeness.
- Manage varying volumes of credit memos, including heavier periods toward month-end with approximately 50–75 credit memos per day.
- Perform invoice reconciliation, including matching invoices to purchase orders and resolving discrepancies as needed.
- Support customer and shipping billing activities, ensuring correct billing information and adherence to established procedures.
- Use Microsoft Excel and billing systems to track, verify, and update invoice and credit memo data.
- Monitor and address recurring areas of concern in daily billing processes, maintaining consistent quality and accuracy.
- Collaborate with the accounting team and other departments to resolve billing issues and ensure smooth order-to-invoice workflows.
- Maintain a high level of attention to detail and accuracy in all data entry and documentation tasks.
Requirements
- Bachelor's degree in accounting, finance, economics, or other related field of study.
- 1+ year of experience in customer service, data entry, or administrative duties.
- Basic experience with Excel functions.
Pay
The pay range for this position is $25.00 - $26.00/hr.
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Schedule
This is a Contract, fully onsite position based in Kent, WA.